Re: ERROR IN PRINT FAILED TO OPEN SENSOR OR DEVICE 9921
Hi Welcome to the HP Support Community. I'd be happy to assist you with the printer error. Update your Mac to macOS 10.15.3 and also make sure HP Easy Scan is updated to the latest version. Also,...
View ArticleRe: Incompatible cartridge error message
Do you have a USB cable to connect between the printer and the MAC?Do you have the HP Smart app installed on your MAC? Keep me posted.
View ArticleEnvy 5032 printer will not boot
When switching the printer on the HP logo appears on the small screen on the front of the printer. The first 2 of 7 dots go dark and a solid line appears from left to right. The power button is...
View ArticleRe: I can't turn off my Deskjet 3050 or going to the menu with the buttons of...
, thank you for the response. If the issue persists, please contact our HP Support team for Service Options as it could be a possible hardware issue:1) Click on this link - www.hp.com/contacthp/2)...
View ArticleRe: Getting Not Shut Down Properly and Paper Jam Error. 01-30-2019 08:44 AM...
Since the issue persists after the Semi Full Reset, please contact HP Support for Service Options Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP...
View ArticleRe: I can't turn off my Deskjet 3050 or going to the menu with the buttons of...
Thanks for your message but i can't see any web-form, only the informations about the printer, like garanty, serial number...Do you have another way to contact the support ream?Thank you
View ArticleRe: HP PSC 1610 Problem
Thank you for your assistance. I was able to retrieve my message and contacted support.
View ArticleRe: Paper Too Long to Auto-Duplex
No, I send only one at a time and still receive the same ``Paper Too Long to Auto-Duplex``. I turned off my printer and turned it back on and did the internet wizard and wireless wizard again....
View ArticleRe: How do I return a printer to HP ?
So please, contact HP Support by filling the form above. This is a peer-to-peer community and not a direct contact with HP Support, a support agent will be able to troubleshoot the problem and offer...
View ArticleRe: I can't turn off my Deskjet 3050 or going to the menu with the buttons of...
I have sent you a private message with the required information to contact the HP support team. kindly check the same.In order to access your private messages, click the private message icon on the...
View ArticlePrinter saying new 933 xl magenta and cyan cartridges are damaged
Hello please help with this issue. I replaced the 3 colour ink cartridges and the printer is saying that the magenta and cyan cartridges are damaged. I returned the cartridges and bought new ones as...
View ArticleRe: HP PSC 1610 Problem
Glad to know that you were able to reach the HP Support team for further assistance. Keep us posted for any other assistance.
View ArticleRe: printer non-hp cartridge issues
I understand your concern and I have brought your issue to the attention of an appropriate team within HP.They will likely request information from you in order to look up your case details or product...
View ArticleRe: HP Envy 4520 reports out of paper, paper size does not match #10 envelope...
This issue was solved by cleaning the small gray pickup/paper sensor roller located center rear of the device which would be above the paper tray after its removal. Q-tip and 91% rubbing alcohol. As to...
View ArticlePrinter Failure message on my HP OfficeJet Pro 6978 with the error code...
I'm getting a Printer Failure message on my HP OfficeJet Pro 6978 with the error code 0x6100004a. There's also a paper jam error message, but I've checked everywhere and there's no jam. I've tried to...
View ArticleRe: Brand new day old printer wont print in black
I had a whatsapp conversation with a technician about this problem after going through a few test pages he said he'd send a replacement black cartridge which I received today.I fitted the new cartridge...
View ArticleRe: Printer printing blank pages only, cannot even print a quality report or...
Dear Kumar,Thanks again. I did buy the HP support on line for19.95€. I called the HP support number and your colleague had me test the copier function alone and it worked perfectly both in color and...
View ArticleRe: Part needed for Envy 5546
I'm afraid that's a component that cannot be repaired as such and I suggest you talk to HP support and discuss your options, follow the below steps to get started: 1) Click on this link -...
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