Re: "Remove and reinstall the indicated ink cartridge... [colour]"
Hi Please send us a private message with the account details and I'll look into this. Thanks!
View ArticleRe: Printer will not connect to WIFI
Sounds like your access point use 5.0GHz. Please allow it to broadcast dual bands (2.4GHz and 5.0GHz) because your printer can't "see" 5.0GHz networks Regards.
View ArticleRe: enlarging documents
wrote:I have an hp envy printer 4520, and I’d like to know if I can copy a document, but enlarge it. I am using my iPad to print from. Print and copy are TWO different functions. For copy function,...
View ArticleMy 2 months old printer not taking printer and warranty issues
My HP DESKJET 3626 PRINTER is not taking paper. The cartridge recieved black and color both not working bought a new HP cartridge. Bought the printer on 14th April 2019 through Amazon it was mentioned...
View ArticleRe: Can we install printer 7612 without setup cartridge
Hi Welcome to the HP Support Community. I'm afraid without the setup ink cartridges, you would not be able to setup the printer. Please reach out to the HP Support in your region regarding this...
View ArticleRe: HP 4620 will no longer print or copy from the glass even with a new ink...
Hello, I think the issue could be with Print-head or Cartridge not correctly installed in the printer.Below is the document that would also suggest additional steps that should fix the...
View ArticleRe: Not printing correctly,printing in light pink
Hi Welcome to the HP Support Community. Try these steps to resolve the print quality issue - HP DeskJet GT 5820 Printer - Color or Black Ink Not Printing; Other Print Quality Issues Hope this helps!...
View ArticleRe: HP 6970 - admin password reset
Hi I have sent you a private message with the steps to perform a semi-full reset. Check next to your profile Name, you should see a little blue envelope, please click on it. Hope this helps! Keep me...
View ArticleBlack ink is getting smudged in color prints on kodak glossy photo paper...
I'm using a 200 gms Kodak glossy photo paper to print my photos/I see that only the black/dark ink does not dry. Earlier, a HP support personnel asked me to change settings to make the printer use...
View ArticleRe: Reset OfficeJet 3830 to Factory Settings
Hi Welcome to the HP Support Community. Appreciate you trying the steps. Please send us a private message with your Instant Ink account details or you may also respond to the private message I've...
View ArticleRe: INK CARTRIDGE ERROR
Thanks for the response. I tried removing the black cartridge but the printer then won't operate at all with the tri colour (cancel button doesn't even attempt to pull through and print a page). The...
View ArticleBroken paper tray
Hi. the pull down flap on the front of the paper tray has broken and wondered if there is anywhere i am able to get a relacement
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Re: HP ENVY 4527 is asking for passphrase
Hi Welcome to the HP Support Community. Try these steps to disable the Wi-Fi Direct on the printer - 1. From the printer control panel, touch (Wi-Fi Direct). 2. Touch ( Settings ), and then touch...
View ArticleRe: Officejet 6958 Won't Print Black Ink
Have you tried changing from Normal paper setting to Glossy paper setting when you print? I tried this and it works. I think there is a problem with HP's printer drivers.
View ArticleRe: Black ink not printing
Have you tried printing to "Glossy paper" rather than "Normal paper" in the printer settings. I have the same problem on my Officejet 6970 but it goes away if I change to Glossy paper
View ArticleRe: Envy 5530 Not Printing In Black
I have the same problem on my Officejet 6970. It happened right after the printer performed a driver update. I've tried eveything HP suggests, but could only get round it by switching to Glossy paper...
View ArticleOfficeJet doesn't print black after printer driver update
My OfficeJet 6970 has stopped printing black. I've tried eveything that HP suggest like checking ink levels and cleaning the printhead. The only thing that works is changing the printer driver settings...
View ArticleRe: I am unable to print PDF files in colour on my HP Tango
I have the EXACT same issue with my MacBook Pro. I was also able to print in color (after viewing this thread) from my iPhone, but it would be great if there were an actual solution to the problem...
View ArticleRe: Incompatible cartridges
United States .. my cartridges are z10 .. HP Smart recognizes my printer but says it cannot give information because the printer is hooked up by USB connection .. I have tried to set up printer to...
View ArticleRe: One part of printing functionality is not available
, Let's try these steps here: Let's run HP Print and Scan Doctor -Click on this link to download and run HP Print and Scan Doctor If the issue persists, Let's uninstall the printer from the root...
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