toner problem
i chenged the toner but the printer still writing this massege replace imaging drum ?please helpe me
View ArticleRe: Printhead issue Officejet Pro 6830
Greetings , Welcome to HP Forums and Thanks for the post. I understand that you are facing an issue with your printer where the printer is not printing in cyan. Kudos to you for trying to troubleshoot...
View ArticleRe: HP OfficeJet Pro 8630 - Carriage Jam - Cartridge Problem
This is an update for anyone that might be following this thread or for in the future. TL;DR -So, I believe all of this was caused by a possible corrupt HP 951XL Yellow cartridge. My next step is to...
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Re: Bad print quality on photographic paper
Many thanks for your response guys. Problem sorted. When I reloaded the paper I saw the graphic advising face side down................ doh. Apologies....... 'Embarrassed of Kent UK'
View ArticleHP5740 continual errors!
Printer is ethernet connected.Accessed from W10 pcs on local (home) network. Worked fine at purchase. After replacing colour cartridge error "carriage cannot move", fixed only by wiping cartridge...
View ArticleRe: Officejet Pro 6830 e-All-in-One Printer Print Head Error Code Intermitment
....thanks for reaching out to me... I clicked on the link you provided: http://hp.care/2d0omZ5 I then clicked on the link provided by the HP Web Site: Product Replacement for Printhead I completed...
View ArticleRe: HP OJ 8610 Issue After Windows 10 Creator Update
Hello Chimney_83, Unfortuanately, I attempted to install the full feature software (see earlier conversation with David) but the only thing that installs now is the "HP Update" software. This all...
View ArticleRe: My printer is leaking ink
Greetings , Thanks for the post. I understand that you are facing an issue with your printer where the ink is leaking, is that right?Not to worry, I will be glad to assist you. Are you using genuine...
View ArticleRe: HP OJ 8610 Issue After Windows 10 Creator Update
Thanks for the reply, to resolve the printer going offline, please follow the procedure mentioned below. Obtain the IP address of the printer (which can found by pressing the “wireless” icon on the...
View ArticleRe: Printer will not print.
Hey Welcome to the HP Support Forum. I hope you enjoy your time here. I understand that you are having an issue with your Instant Ink account. I'd like to assist with that. As I will be viewing...
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Re: printing on canvas
Hello, - Hope you are well Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!I understand that you...
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Re: deskjet 2540 ! light error
Welcome to HP Support Forums. I understand that you're facing an issue with your HP printer. I'd like to assist you with this case. Please reply with the following information:Please let me know the...
View ArticleRe: My printer isn't responding
Want good answers, answer these questions.Please follow the instructions here and answer all questions in...
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Re: INK STATUS SCREEN
Hello, - Greetings! Thanks for reaching out! I'd like to help I see that you are getting ink cartridge error on your printer. To help you with the issue, I need the following details: 1) What is the...
View Articlescan page
When I try to scan something from the printer to my computer, the page that comes up when I click "scan" is too big and after I choose jpg or whatever, I am not able to go to the bottom of the page...
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Re: Printer is having trouble printing black.
Hello, @Mhanson - Greetings! Thanks for stopping by the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel! I see that you are...
View ArticleRe: Cyan not working
No error messages, but the Cyan is not printing. I have run through the checks on the HP site. On head alignment I get the message that the heads cannot be aligned. When printing from the computer,...
View ArticleRe: option to print in color is missing
As you have already tried these steps and still having the issue, I would personally suggest you contact our HP phone support for further assistance. If your product is Out of warranty then remember...
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