Re: Printer stuck in firmware update cycle
Try Recovery ModeIf the firmware update via USB also fails, you might need to boot the printer into Recovery Mode:Turn off the printer.Press and hold the Resume (or Cancel) button while turning the...
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Re: Blue light not on
Hi @Tweety1202, Welcome to the HP Support Community! Thanks for posting your query! We're here to help you get back up and running. Not to worry, I'll do my best to reconnect the printer to your...
View ArticleRe: Blue light not on
I tried connecting with my phone(android)HP smart and computer(windows 10). No change in service or provider(AT&T). Wireless light is not shown at all and not on touchscreen either.
View ArticlePrinter Recycling
I would like to send 2 printers in to be recycled. The models are HP OfficeJet Pro 8715 and HP PhotoSmart 7510, neither of them work and I do not want to dump them.
View ArticleRe: HP OfficeJet Pro 8720 missing top portion of address on envelopes
Hi @OscarB2, Welcome to the HP Support Community! Thanks for posting your query! We're here to help you get back up and running. I understand the top portion is cut off while printing envelope. Please...
View ArticleRe: How to fix E1 error
Hi @Jessa12,Welcome to the HP Support Community! Thanks for reaching out about your query regarding error code on your printer! We're thrilled to have the opportunity to assist you and provide a...
View ArticleRe: Printer Recycling
@BMoffatt, Welcome to our HP Community forum! HP has a hardware recycling program in the U.S. that allows you to properly recycle your old printers. Here’s what you can do: Option 1: Use HP’s Free...
View ArticleRe: printer in error
Hi @roger1936, Welcome to HP Support Community. 🎉 We are absolutely delighted you decided to swing by – consider this your tech haven, a place where printer error messages magically vanish into thin...
View ArticleRe: 8030 series office jet failed will not print
Hi @Bill_S5, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. The failure code 71.02.4A on the HP OfficeJet Pro 8035 All-in-One Printer typically...
View ArticleHP Envy 7645 Printer Photo tray is blocked.
HP Envy 7645 Printer. Error Message: "Photo Tray is blocked. Please adjust" The photo tray was not used, the Error Message just popped up. Need instructions on how to fix the photo tray problem.
View ArticleMy printer won't stop validating
I installed HP ink cartridges in my printer. It is now stuck validating. I have shut it off and unplugged it. That didn't do anything. I took the cartridges out and put them back in. That didn't do...
View ArticlePrinter window "connecting to device" says "waiting for printer to become...
When I print the printer window "connecting to device" says "waiting for printer to become available." Printer appears to be "in use" but not printing. I have an HP Officejet Pro 8600 and a MAC with...
View ArticleHP laserjet m233sdw firmware error 49
Error 49 firmware error, unable to update... any solution to reprogram the firmware ic,
View ArticleRe: 0x610000f6
Hi @Arose3687, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. The 0x610000f6 error on the HP Officejet 6500A e-All-in-One (E710a) printer is typically...
View ArticleRe: 0x610000f6
5. Perform a Semi-Full ResetIf the issue persists, try a semi-full reset to restore factory settings:Unplug the printer.Press & hold # and 3 on the keypad.While holding the buttons, plug in the...
View ArticlePhoto tray problem
Why does the photo tray keep sayin there's a problem?? An making a loud clicking noise???? I can not use this thing, please help !!!
View Articleprinter will not link to wi-fi, also will not take pin number.
MY printer will not link to the wi-fi and it will not take the pin number that the printer presents to use.
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