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Re: 7500a - Not printing dark blacks in images. Black areas print as dark grey and cannot be adjust

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Generally speaking the slider controls are not part of the printer software but are incorporated in the program which is being used to send the picture to the printer. Most of the time transformations have to be performed prior to sending the print job to the unit. I would suggest trying this and seeing how it goes as the images you see on your computer screen are often unrealistic compared to the images which are printed. This is a factor of your screen being RBG and your printer using CYMK. Fundamentally the color processes are different. 

 

Do you have any other cartridges that you can test to see if there is an issue with the cartridges you are using? 

 

Let me know and I will get right back with you! 

 

-Spencer 

 


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