In some cases, a printer reset can clear the error message.
- Turn the printer on, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- Remove all the ink cartridges from the printer.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- Wait until the printer is idle and silent before you proceed.
This should do the trick.
Let me know if this helps.
Cheers :)
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