The User Guide mentions the red Cancel X for cancelling a Fax. There is no mention of whether the option (X) shows up on the printer control panel during the first few seconds of having started a print job.
Regardless, you can cancel a print job once the job control has been turned over to the computer queue system.
Cancelling through the Windowds queue system is a bit more cumbersome than reaching out and touching a red X; unless "something is wrong" with the job -- or the job has progressed past the point where the queue can control the action -- you can stop a current print job.
Cancel Print Job
If you catch the job quickly enough, print jobs can be cancelled on the printer.
The “cancel” button might be labeled as such or might present as a red X.
NOTE: Where supported at all, it is normal for the “X” to show on the control panel only briefly.
Once the job is turned over to the print service, cancel the job from the print queue.
Control Panel > icon view > Devices and Printers
Double-Left-Click on your printer icon > See what’s printing > Click (or Right-Click) on the job > Cancel
Exact wording varies.
OR
Control Panel > icon view > Devices and Printers> Double-Left-Click on your Printer
Double-Left-Click on See what’s printing - Click (or Right-Click) on the job > Cancel
Exact wording varies.
OR
Settings> Devices> Printers & Scanners > Click Open queue
Click (or Right-Click) on the job > Cancel
OR
Settings> Devices> Right-Click Printers & Scanners > Pin to Start
Then
Windows key> find the newly PINNED application tile Printers & Scanners
Move the application tile to a Tile Group that is easy to see and open quickly
Print Queue / Print Service Reset
If the print job will not cancel or if the print job is stuck in the queue
If the issue is due to Print Services being stuck / hung, the following should fix the problem.
Stop print service, clear the print folder, Start print service
Control Panel > icon view > Administrative Tools > Services
Scroll down, find, Right-Click, and Stop Print Spooler Service
Open File Explorer (formally Windows Explorer)
Navigate to the folder and Delete the files from folder C:\Windows\System32\spool\PRINTERS
Start Print Spooler Service
Reference and Resources – Places to find (more) help and learn about your Printer
Printer Homepage – “Things that are your printer”
Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more
HP OfficeJet Pro 8710 All-in-One Printer series
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