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Re: Have to Lift Lid on HP OfficeJet Pro 8500A Premium in order to print

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Hi Dan,

 

Do you have the latest Firmware installed in the printer?  This document should provide the information you need, in order to check.

 

Please let me know if this helps resolve your issue of having to open the lid in order to print, after 15+ minutes of inactivity.


Good luck!


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