Which software are you using to print the photo / image files?
and
Are the photos the right "shape" for the shape of the paper?
Please post the following information for one of the photo files you are trying to print:
Right-Click on the photo file > Properties> Details> Note the pixels count (width and height)
If you would rather not provide the information (and even if you do so), consider using a project / print software that can help you step through the process of printing your photos.
Download, Save, and install:
After the software is installed:
Click Start (windows key) > all apps > scroll the list
Open Category HP
Find the HP Photo Creations application
Right-Click on the application and PIN to Start
HP Photo Creations Support & Tips
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution"to help others find it.
