I fixed the problem thanks to YouTube videos.
I found two videos that described how to clean both the top and bottom of the printhead.
That fixed it. Suggestion: add that information to your support page. Record your own video!
↧
Channel:
All Printing Errors or Lights & Stuck Print Jobs posts
X
Are you the publisher?
Claim or
contact us
about this channel.
X
0
Channel Details:
- Title: All Printing Errors or Lights & Stuck Print Jobs posts
- Channel Number: 14839819
- Language: English
- Registered On: June 4, 2013, 5:05 pm
- Number of Articles: 316769
- Latest Snapshot: September 18, 2025, 3:34 pm
- RSS URL: http://h30434.www3.hp.com/psg/rss/boardmessages?board.id=postprint
- Publisher: https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/bd-p/PostPrint
- Description: All Printing Errors or Lights & Stuck Print Jobs posts
- Catalog: //troubleshooting201.rssing.com/catalog.php?indx=14839819
© 2025 //www.rssing.com