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cm2320n mfp printing issues with color, text, cleaning

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I am having a real difficult time trying to figure this out.  All of a sudden when I was printing in color, the pictures would come out blurry.  Then when printing a sheet full of text, like a resume, the left side of the printed text would disappear about three times on the paper, as if something was on the roller.  So I tried the cleaning process in the setup.  Everytime I tried to clean it, it would get a paper jam in tray 1.  Not sure what else to do.  The cartridges are fairly new, about 88% left in each color.  I also have calibrated it several times.  Any suggestions?  Getting frustrated......thanks.


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