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Re: No Black Ink Printing

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,

 

It is great to have you back and your patience is greatly appreciated.

 

I recommend you follow the below steps and check whether the issue is resolved.

 

1.With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 

2.Remove USB cable, if present. 

3.Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 

4.Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 

5.Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

If you continue facing the issue, I am sending you a private message suggesting the next course of action.

 

Please check your private message icon in the upper right corner of your HP Forums profile.

 

Good day! Take care :)

 

Cheers!


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