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HELP I am doing everything RIGHT

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I just bought a HP Printer DeskJET 3510 E all in one series

 

 

The printer goes back and fourth fine nothing i can see that is stuck??? BUT EVERYTIME I PUt in ink cart it tells me they are jammed? I EVEN BOUGHT NEW ONES!!! and it still says that? Please help i dont know whats wrong?

 

 

I moved the printer with my hand back and fourth there is nothing there, iit happens when i put think cart in??? I bought new onoes and still does it? I dont get it please help!!


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