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Re: . Will only print first page of an internet document from PC but prints all pages from IPhone

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We have followed these instructions up to check Scan Doctor.  When we did this  by going to Scan Doctor then Fix Printing the Device Status was Red.  At the bottom the suggestion was 'out of paper' but

1. The paper tray was full

2. There was no error message on the printer suggesting it was out of paper

3. We were able to print a document from the computer.

Please advise

 


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