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Re: hp officetjet 6700 all in one keeps printing the letter d per page

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Hello

 

Here are the answers to your questions:

When you print, is your document printed and then followed with an additional page with a "D" on it, or does the "D" show up on your document?

 The D is printed after the document is printed. It is printed on a blank page . Sometimes it happens after the printer has been idle for a long while.

Is the printer connected by usb, Ethernet or wireless?

Wireless. I changed to ethernet to see if there is a difference

 

What is the operating system for your computer?

Win7

 

If you put a document face down on the scanner glass and make a photocopy, does the problem occur?

No

 

What program are you using?

I have printed from Foxit Reader, Word, Word Pad, but like I said the problem has happened mainly after the printer has been idle for a long while.

 

If you look at a Print Preview on your computer, do you see the correct number of pages?

Yes, it shows the correct number of pages.

 

Could the problem be related to the fax. I do not have the printer connected to a phone line.

 

Please give some ideas what could it be happening. It looks like I am not the only one with this problem.

 

Thanks

 

Humberto


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