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Paper mismatch with custom paper size - Photosmart 6520

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I have recently upgraded from an HP Photosmart B110 to a Photosmart 6520 and am no longer able to print to some DVD labels that were working fine with the previous model.  Every time I try to print, I get a Paper Mismatch message on the printer, then the job is cancelled.

 

I am using a Mac (10.8), and the paper is 130mm wide X 254mm high (2 DVD labels per sheet).

 

I have created a custom paper type with the above dimensions, and am trying to print from MS Word.

 

Any hints?  Please?

 

Warwick.


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