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Out of Paper

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The Out of Paper error message is usually caused by either:

 

  1. Rollers that need to be cleaned, or
  2. Printer's firmware that needs to be reset.

Go to www.hp.com to find a troubleshooting document or video for assistance in solving this issue for a specific printer.  Select Support & Drivers and click the Troubleshooting option in the middle.  In the search field for Enter product name or number, enter one of the following:

    Model #
    Product #
    Full name of printer such as "Officejet Pro 8600 Premium"

Click Go and when the next page opens, click Solve a problem.  When that opens, select Jams and Feed Problems and then the Out of Paper option for help.  Follow the steps in the guide.

 

Good Luck !


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