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Spooler Constantly Crashing (Faulting Module hptcpmib.dll)

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Hi All,

 

We have a designjet 800 installed on a Windows Small Business 2008 Server. Until recently it had worked fine, but now the print spooler is constantly crashing because of the faulting module "hptcpmib.dll".  I have tried reinstalling the driver package for the printer, but still it persists. Any advice?


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