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Re: cn245b prints only yellow

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I would start with the troubleshooting steps in this document.  Be sure to check the vents.  If the steps there do not resolve the issue the post here may help.  I would do the soak before I would buy a new printhead. 

 

One thing to prevent this issue in the future - make sure you never power the printer off from an external switch such as a surge protector or a switch on an outlet.  Doing so can leave the printheads out in the air which can cause them to dry out.


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