Sorry for the delayed response as well Roy. I am glad you found a work-around as I had time to play around with other sites in your demographic and could not recreate it. Another suggestion is to clear the history and cache of your web-browser. In Google Chrome it is easy by pressing down ctrl+H and then delete history. In IE it is under Tools>>Internet Options>>and Delete...in the middle of this window. I really hope this helps but usually just shutting down the PC will correct this.
If you have done all of the steps provided, the website has formatted it to print that way and there just is not a whole lot that can be done short of contacting them. I hope you have already found what you needed. Consider this a follow-up to make sure you are okay as I did not get a notification that you responded. I'm happy to help if I can.