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HP Photosmart C4780 - preferences for printing from internet are in Chinese characters

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HP Photosmart C4780 all in one - preferences for printing from internet are in Chinese characters - not the print itself - that's fine.

 

When I want to print a page or two from the internet, I go into preferences to choose fast draft etc. to save on ink, but the whole page is in chinese characters / windings? Not quite sure which, so can't adjust any of the preferences. Am running Windows 8.0 on my new HP laptop - pavillion. Have up-to-date drivers on my C4780 printer. Not sure what to do - would it be something to do with resetting language? If I am printing from MS Office - the preferences settings are all in English and there is no problem.

 

Have called HP - first customer rep helped with info on driver downloading  - 2nd refused to as although laptop under warranty, the printer is not.

 

Thanks for any help!

 


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