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Re: HP Solution Center finds printer but nothing prints

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Thank you for answering all of my questions.  I asked about your brand of PC in case I needed to walk you through cleaning out any important system files.  I would not want to jeapardize the integrity of your working computer by telling you to clean out any instance of HP if this was, in fact, an HP computer.  I am not going to take that route just yet seeing how Solution Center is still scanning.  

 

See Step 4 of Message 25 about adding a new port to communicate with the printer (and use the printer's current IP address for this step).  This is strongly advised.  After doing so, send a print job to the printer and let me know the outcome.  Once again, thank you for your patience and diligence.  It is greatly appreciated.


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