Hi Spencer,
thank you for all the info and help. I did exactly what you suggested but the actual software file is not on the HP site and my Windows 7 version doesn't have it either. I seem to be having a problem with the automatic updates on Win7. The computer freezes when I try to "update" drivers after the printer is installed. All the read files install fine but the executable file doesn't and then everything freezes when I try to update.
Further investigation revealed that Win7 has not downloaded any updates since Feb 2012, which is when I purchased the computer. So I think there is a problem with the install, or something.
So off to the MS site I go now, unless you have ideas of what I can do next.
Again thank you very much. Really appreciated the quick responses. I'll be hard pressed to find the same help on the MS site, although I haven't tried yet!:smileywink:
cheers
Lyse