Hi AlliBee:
Thanks for your help.
>> Do you mean the printer does not respond when you give the print command? Or do you mean the printer trys to print, but the print cartridge carriage does not move? Do any messages appear on the printer control panel?
The control panel displays a message saying 'Printing' but nothing happens until I have been through the rigmarole of opening and closing the cartridge door, and waiting for the two low whiney noises.
The panel does not display 'Carriage Jam' at any time.
Regards,
John