Thank you for posting on HP Forums,
Riddle_Decipher is at your service.
As I understand you are unable to print via laptop or iPad,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Is that Mac laptop? with a Mac OS?
Is the printer offline?
If yes, please try the below steps to resolve the issue:
Step 1: Check connection between the printer and the Mac (connectivity)
Offline messages happen when the Mac cannot communicate with the printer. Select the type of connection you have, then follow the instructions to make sure the connection is working.
You have a USB printer connection
You have a network printer connection
Step 2: Reset the printer
Resetting power to the printer forces the printer to reset stored values in the firmware. A power reset can help when the printer is not accepting communication from the Mac.
Make sure the printer is idle, not making any sounds, before continuing.
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the printer.
If the printer does not turn on by itself, press the Power button
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to turn it on.Try printing again and note what happens.
If the printer prints, you can stop troubleshooting.
If the print job becomes stuck again, continue to the next step.
to turn it on.Step 3: Remove multiple printers from the printer list
Check for multiple devices in the Printers list, and then remove any extra entries other than one in idle status.
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
(By the end of this article all the issues should be resolved)
If there are still issues within the iPad printing: Click here
Let me know how that pans out
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,
followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,
And Have a great day Ahead!