Re: All copies or prints have a thick line printing up on side

Hello, – Hope you are well
 

Thank you for becoming an HP Forum member. It is a fantastic location to get help from the community, get suggestions and find what has worked for others!

I see that you are facing issues while making a photocopy or print on your Officejet printer. Do not worry, please try the steps listed here to try and fix the issue: http://hp.care/2w8mUL4

Start with step 7 -10.

I hope that answers your concern adequately. Let me know!

Cheers
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!