Hi Everyone,
I have the exact same problem as Adonis. Same error messages and proceeded with identical troubleshooting protocols which regrettably did not yield any positive results other than tech support suggesting the purchase of a new printer.
Not a very satisfactory answer since this printer is only a year and a few months.
Note this is the second printer in this class that fails, in about the same amount of time. Same troubleshooting protocols, same outcome, same suggestion to purchase a new printer, again.
Is that a rather common lifespan to be expected for those printheads to fail? God knows the ink is expensive enough already without having the printer(s) petering out so soon in their life cycle.
Also, not unlike Adonis, I do feel that some reasonable incentive for long term HP users, especially those who have encountered subsequent and identical failures on relatively new machines.
Please, let me know your thoughts.
Thank you,
Dominisan