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HP Envy 5530 - not printing lines in Excel

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I just bought an Envy 5530 - - it's not 4 hours old.

 

I need to bring my billing documents for my clients from Excel, all of which have inside borders in a range of cells.  Only some of the horizontal lines print, even though I've gone back, reformatted every billing document to put the margins back to what they were with my old printer, and re-format the cells.  (Not gridlines in page set-up.)

 

If this is how this printer's going to behave, it may go back to the store tomorrow! 

 

Anybody have a clue??  HP Help is of no help, so far.


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