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Re: HP Officejet 6700 Premium - Missing or Failed Printhead Error Message

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Rainbow...

 

Although your previous post about resolving the "missing or failed printhead" was posted over six months ago, I hope you can still contact me with further instructions, other than the online troubleshooting steps provided by HP.

 

I experienced this issue several months ago and attempted to resolve at that time to no avail.  This re-attempt is simply a last ditch effort before I put the 6700 on the curb and turn my back on all things HP forever.  Do you have a true solution to this obvious shortfall in product quality?  My printer was just over one year old when the error message came up.  If this was a $79 Lexmark printer, then I would simply chalk it up to "you get what you pay for."  However, this HP was well over $300 and NOT a piece of equipment I expect to purchase every two years.  Again, any solution/fix you can provide is greatly appreciated.

 

dgwoods


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