I've installed the HP Print and Scan Doctor and checked cartridges as it said following all intructions. I opened a brand new ink cartridge as well to no avail. This printer gets light use in our home and over the past week the printer has been mal-functioning. It's been taking in more than one paper at a time and not shooting them out smoothly. Sometimes a paper gets bent as it's printing out. Also, a couple of weeks ago the printer sucked in an extra sheet of paper about half way and shut off. I had to pull it slowly back out. Maybe I damaged something at that time but we've printed quite a few things since. I've got about 10 new ink cartridges so don't want to get rid of the printer.
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