Thank you for this information.
Yes, please restart the Print Spooler, then post your results.
Make sure you have performed all Windows updates on your computer. Please follow this Microsoft document to help you on Windows Update.
Next, I would like you to turn off and disable the Windows Defender on your computer. Please follow this entire YouTube video on performing this step here. Make sure you turn off any Firewalls or Anti-Virus on your computer as well.
I will be looking forward to hearing from you again! :smileyhappy: