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error code B0203808 Hp photosmart all in one printer

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My printer, photosmart C5580 all in one, suddenly stopped working shortly after the end of windows xp, which was our operating systerm. I don't know if that's relevant or not. the first time I googled the code I found information describing it as a hardware issue. think it may have something to do with the ink cartridges. It is completely unresponsive and I am unable to turn it off by the power switch. It worked perfectly up until this happened. Can anybody advise?


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