Re: User Intervention

Hello,

Let’s try to install the printer using the default Windows drivers. Here are the steps:

First, open Windows Device Installation Settings and confirm that your computer is set to automatically download driver software.

1. Search Windows for Change Device Installation, and then click the Change device installation settings Control Panel setting in the list of results.

   Device Installation Settings window displays.

2. Select the Yes option, and then click Save Changes.

Now, follow the step 3 here: http://hp.care/2oSqtTW 

Please let me know if this resolves the issue, or if you require further assistance!

Cheers
 

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