I have setup two users on my laptop. Let's call them User A and User B. Both are setup as Administrator. The printer was installed with me signed on as User A. I printed a document while signed on as User A and it printed as expected. I then logged off and logged on as User B, and tried to print a document. The document never printed. I tried the printer test function from the HP Solution Center and it worked as expected.
Any suggestions as to what could be wrong?