Hi yagy,
Thank you for your reply. :smileyhappy:
I would try the following steps:
1.) Power cycle the printer. With the printer turned on unplug the power cable from the back of the printer, then from the outlet. Wait 30 seconds, plug back in the cable first to the outlet, then the printer. The printer will turn on by itself, then try printing.
2.) Try our HP Print and Scan Doctor.
Hope this helps, and have a great day. :smileyhappy: