I called the support number you gave me. All they say is to "buy another printer" I can assure everyone, it will NOT be an HP product. Do they not know how to open a lid? Is it locked? Did the printer devil come in the night and weld it shut? Is there a latch which can be pried open with a knife? If I squirt WD40 into the crack will it open?
Understand, ALL the buttons are inside.....it is a mobile traveling printer. No buttons are out side. Is there a release somewhere? Please help, techies, nerds, six year-olds, dodos and smart young 'uns. I am mid-eighties and confounded, yet conputer savvy since the main frames in 1960's but stumped with this problem.