"You log into your account and cancel." What a genius idea. Gee...I wonder why I didn't think of that. Do you really think I'd ask the question if I hadn't already tried that several times. There isn't a "cancel" option...or I sure can't find it.
Every lousy awful company in the world encourages a "Community Forum". Did you ever think of the reason why they keep shoving us toward other users to answer our question...the answer is because they're too busy putting the money in the bank than to be bothered with our questions.