Hi rsonju,
Thank you for your reply. :smileyhappy:
This appears to be a firmware error. I would recommend a firmware update. Getting the Latest Firmware and Product Updates.
If that doesn't work, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps, and have a great day. :smileyhappy: