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Re: Windows 8.1 Pro trouble with HP OfficeJet Pro 8600

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Jamieson,

 

Thank you for your suggestions.

 

I followed all of your recommendations, unfortunately, they didn't work.

 

I deleted the temp folder on my computer.  Then I rebooted my computer and attempted to install the software using the HP Printer Install Wizard for Windows.  It didn't work.  I still receive the same error as my original posting.

 

The next attempt was running sfc /scannow from the command prompt as an administrator.  It appears it fixed some corrupted files.  Then, I deleted the temp folder again, and tried the HP Printer Install Wizard for Windows again.  It didn't work.

 

If you have any other suggestions, please let me know.

 

Thank you.


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