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Re: Error message: The print cartridge cradle cannot move.

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I have a hp 6000 printer with an error message " the cartridge cradle can not move".  There is no paper jam or other visible obstructions.  I turned the printer off and restarted. The  cartridge cradle ends up in the left position very fast and gets stuck there.  Lifting the cover does not move the cradle to the center position. Printer is 2 years old and this is the first such occurence.

 

I would appreciate a reply from anyone for a possible fix.


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