Quantcast
Channel: All Printing Errors or Lights & Stuck Print Jobs posts
Viewing all articles
Browse latest Browse all 296916

HP Solution Center finds printer but nothing prints

$
0
0

My Win 7 computer was printing normally to my Officejet Pro L7780 untill a couple of days ago - now I cannot print anything. The printer is connected wirelessly.

 

HP Solution Center reports that the L7780 is connected and I can print a Self-Test Diagnostic Page.

 

I have checked and where necessary corrected the following points:-

 

1. The Print Spooler is turned ON - I have cycled it several times to no effect.

2. The ink supplies are adequate. I replaced two that were low.

3. The printer shows as "Working properly" in Device manager.

4. I have reinstalled the L7780 drivers.

5. I have confirmed that the URL on the HP Network Configuration Page corresponds to the "Location" on Device Manager's printer properties.

6. I have run the HP Print and Scan Doctor, which reported no errors but would not print a test page.

7. I have shut down the printer, unplugged it for 10 seconds and restarted it.

8. Using HP Solution Center, I am able to scan a document to a file.

 

I am still unable to print from any program, including Word, Outlook and a text editor, after all the above!

 

Suggestions, please.

 

Mark

 


Viewing all articles
Browse latest Browse all 296916

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>