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Officejet Pro 8100 does not show up in "Devices and Printers"

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Installed Officejet Pro 8100 on a Win 7 Pro system.  Icon shows up in "Devices and Printers".Clicking on icon gives typical printer screen but with nothing but the printer icon in the top left had corner and a line below.  Therefore, I cannot make the printer the "default" printer and do not have access to the normal printer options.

However, on the desk top there is a "shortcut" that does take me to the  various options that would normally be found in "Devices and Printers" (except default).

My HP Laserjet (2015d) installed perfectly.  Any solutions? Thanks

 


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