I buy HP printer and HP ink. Put ink in printer and printer says ink is missing or faulty. Call support and they cannot help me until I give them a serial number. They built it and they built the ink but the incompatability somehow rests on the serial number. Curious....just another layer in the system to prevent them from supporting their products. HP sucks so that just encourages me to get rid of my other HP stuff.
I just want the ink to work..Period. I don't want to call / e-mail / chat....I just want it to work so when I call I get some person 1/2 way around the world telling me they can't help me. ah well......goodbye!!!!