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Re: B209 printing problems

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Hello richea, and welcome to the HP Forums, I hope you enjoy your experience!

 

If the printer installed automatically, odds are it installed the basic windows driver.  I would suggest installing the HP Photosmart Plus All-in-One Printer series - B209 Full Feature Software and Driver

 

If the issue occurs after the full feature software is installed, I would suggest downloading and running the HP Print and Scan Doctor.   Once it is run, select the 'fix printing' option. 

 

Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!


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