Hello AdeleS,
Welcome to the HP Forums.
It appears that you're having an issue with your Officejet 6500a printing anything with cyan ink. I will do my best to assist you.
I suggest to start by following this document: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Please let me know if this was helpful
Thank you for posting on the HP Forums.
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Re: Alignment failure
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