HevnLgh wrote:Hello antdude,
I understand your client is using an HP Deskjet 450 and is having a hard time getting letter size documents to print, it keeps jamming the paper. I have taken a look at your User Guide and would like you to take a look at a few pages, take a peek below:
1. On Page 6-1- There are tips listed to clean the printer, you can clean the paper feed rollers and inside the 450 which may be causing the paper to jam frequently. Also clean and align the printer cartridges to ensure proper ink distribution.
2. On Page 7-17-18- There are troubleshooting guides for clearing the paper jam and tips to avoid the jams.
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Thanks. Those manual pages don't really tell me how to clean the paper feed rollers. 6-1 even says not to touch them.