Hello Kinia,
Welcome to the HP Forums! I hope you enjoy your experience!
I understand the printer cannot establish a USB connection with the computer. I will do what I can to assist you! To troubleshoot the issue, please try the suggested steps on this HP website: USB Printer Installation Troubleshooting
The suggested steps help when a USB installation does not run properly. You should be able to resolve the issue by following the troubleshooting. Either way, please provide your results.
Thanks for bringing this issue to the HP Forums. Have a great day!
Mario