To provide an accurate resolution, I need a few more details:
- Is the printer able to copy fine? Yes, there has never been an issue with copying.
- Have you tried to print from multiple applications and checked? I have a Epson Work-Force 3640 and I can print the same job and there are no issues.
- Please access the printer settings and select the correct paper type and size. Let me know what happens. The correct paper type is "Plain Paper" which is in tray #2 and I have envelopes in tray #1. Paper size comes back as "Letter".
Meanwhile, I suggest you to perform the following steps:
- If this issue started recently then perform a Microsoft System Restore and rollback the PC to an earlier date when everything worked fine. Sorry, I am going to pass on the Restore has this issue has been happen for some time and I just get mad and then print it on the Epson (who's print quality is not a clear).
- If the issue still persists then let us download and run the HP Print and Scan Doctor program. I have run this help program 2-3 times in the last month and nothing pertaining to the printer and page set-up. But if it is something you wish to run, I have no problem with that.