Hello batkentman, and welcome to the HP Forums, I hope you enjoy your experience!
I see you're having issues with the error code 0X83C0000A. After doing some digging into this issue for you, the best solutions are in this document: An Alphanumeric Code (Example: '0x......' or 'C2......') Displays on the Front Panel When Printing.
Now based the troubleshooting that you have already done, if the document does not in fact resolve the issue, your best bet would be to contact HP Phone Support. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!