TLDR: My printer now gives the "Printer cannot print" error to check my account, but my account doesn't list anything useful to resolve the issue.
I do NOT have a subscription because I do not print often enough to require ink every month.
My printer was having issues staying connected to the internet for the last few months, after spending a couple hours looking for solutions and re-adding my printer (I've done this many times). When I did have it connected to the internet, I get this error:
"A problem has occurred with your HP account and you will be unable to print very soon unless the issue is resolved. To learn more, open the HP Smart app or visit www.hpsmart.com and sign in to your account."
I tried to connect to tech support. They checked the warranty status on my printer, which is expired, and then I got an up-sell screen demanding a paid subscription to talk to tech support.
My printer now connects to the internet BUT I get the "Printer cannot print" error:
"A problem has occurred nd you will be unable to print, except for printer reports, until the issue is resolved. Check your HP account for more information. To learn more, open the HP Smart app or visit www.hpsmart.com and sign in to your account.
What am I supposed to do?
Am I only able to use my printer if I have a HP Instant Ink subscription?